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Shipping & Delivery

Customer Service: (888)-407-7555

TRAINING MASK. LLC
140 W. RIVER ST STE #9
CADILLAC, MICHIGAN 49601

Orders are shipped via the carrier of your choice through our cart system. If you wish to track your order please login to the back end panel or contact us via phone. Please allow 1 day for processing as orders placed before 4pm are usually shipped the same day.

Time frame on standard shipping is 3 to 5 days from date of purchase. Weekends (Saturday, and Sunday) Do not count as "shipping" days.

We strive to ship out orders the same day they come in, if your order comes in before 4pm EST

International Orders

Please allow 5 to 8 days for arrival on international orders as customs clearance and paper work processing may be nessary

Returns
In the unlikely situation that you wish to return your goods under the Distance Selling Regulations, we will accept the return of goods sent back to us within 30 days of receipt.

If the unwanted items are returned in their original condition including tags & packaging, we will refund you any money which you have paid us for those items, or offer you an alternative product of similar value as a replacement if required. You will be responsible for the payment of the return postage of the unwanted goods and our original postage costs to you. Refunds on items with which had Free Delivery will be charged the normal delivery costs once goods are returned.

We are not able to accept the return of opened and/or part used goods.

Please fill the return section of your invoice and return the item to the address on the invoice. We recommend that all returns are sent by recorded delivery for your safety. We will not take responsibility for returned items if they are lost in the post

Any items that are on sale can be returned if the size does not fit, however we cannot offer refunds on any items that have been marked on sale or discounted and customer is due to pay shipping charges of sending it back out.

ALL RETURNS SHOULD BE SENT RECORDED DELIVERY TO:

TRAININGMASK.LL
140 W. River St STE #9
CADILLAC, MICHIGAN 49601

On the bottom of your invoice will be a returns and exchange form which you can fill in to inform us of what you would like us to do with your item once it has been returned please include this when returning your package, if you have lost your invoice please write a note including your full name, address and telephone number and any information that will help us process your return promptly.